Install
We install it for you.
We install it for you, or send you a one-line snippet and step-by-step guide for your platform (Shopify, WordPress, Wix, Squarespace, HTML). Here is what each platform guide involves.
How installation works: when your advisor is ready, we install it for you, or send you a one-line snippet with your bot ID and the guide for your platform. The guides below show what that involves; the example shows the format.
<script src="https://followloop.app/widget.js" data-bot="YOUR-BOT-ID" async></script>
Shopify
- In Shopify admin, go to Online Store → Themes.
- On your current theme, click ⋯ → Edit code.
- Open layout/theme.liquid.
- Paste the snippet just above
</body>and click Save.
WordPress
- Install a free header/footer plugin such as WPCode (Plugins → Add New).
- Go to Code Snippets → Header & Footer.
- Paste the snippet into the Footer box and save.
- If you use a page builder or caching plugin, clear its cache.
Wix
- In your Wix dashboard, go to Settings → Custom Code (under Advanced; a Premium plan with a connected domain is needed).
- Click + Add Custom Code and paste the snippet.
- Choose All pages, place it in Body – end, and click Apply.
Squarespace
- Go to Settings → Advanced → Code Injection (Website → Pages → Custom Code on newer versions; a Business plan or higher is needed).
- Paste the snippet into the Footer box.
- Click Save.
Webflow
- Open Site settings → Custom code.
- Paste the snippet into Footer code and save.
- Click Publish to push the change live.
Plain HTML
- Open each page (or your shared footer/template).
- Paste the snippet just before
</body>. - Upload the changed files.
Troubleshooting
- I can't see the chat button. Open your site in a private/incognito window, and clear any caching plugin or CDN cache.
- It shows on some pages only. Make sure the snippet is in a site-wide footer or template, not a single page.
- My platform won't let me add code. Some plans block custom code (e.g. free Wix, Squarespace Personal). Upgrade, or ask us for a hosted link you can add as a button instead.
- It conflicts with another chat widget. Turn the other widget off, or tell us and we'll position ours to avoid it.
- Content Security Policy errors. Allow
https://followloop.appin script-src and connect-src, or send us the error.
We can install it for you
Installation is included. Email andy@followloop.app and we'll walk you through it on a short call, or install it with temporary access to your site.
Ready when you are.
Pick the path that fits. Every option starts with a free look, and there's nothing to install until you're happy.
Or email andy@followloop.app