AI product advisors · Australia
AI product advisors for tile, flooring & lighting retailers
Built on your live catalogue. It answers shopper questions 24/7, recommends the right products, and books qualified customers into your nearest store, with a full brief.
See a demo → · Working advisors on real Australian tile, flooring and lighting catalogues.
in stock$179
in stock — nearby$199
order in$164
Best match: in stock nearby — flagged for them
Also shortlisted: two in-range options
Arriving: Sat 10:30 · Have ready: the shortlist + alternatives
Who is it for?
Pick your path.
Never miss an enquiry.
Tradies, salons, clinics and installers: it answers questions about pricing, availability and services, and books jobs 24/7 while you're on the tools.
Start for $49/moHow it works for you →Win the job while you're on the tools.
Answers "do you service my area?" and "how much for…?", qualifies the job (suburb, type, urgency, photos) and books quotes and site visits, day or night.
See how it works for tradesPlans from $49/mo →Turn browsers into buyers.
A product advisor on your range that answers "which one is right for me?" and sends shoppers to the right product, or into your store.
See retail plansHow it works for you →An expert advisor for every product.
Built on your full catalogue. It recommends from thousands of SKUs and books showroom visits, with a full brief to the store team.
Get a free demo on your catalogueTile →Flooring →Lighting →The leak
You pay to win the click. Then you pay again to win it back.
You spend on the search ad, the social campaign, the SEO. The visitor lands on a catalogue with thousands of SKUs, can't find what fits, and leaves. Then a comparison site or quote aggregator sells that same person back to you as a "lead", at a price per head.
You're paying twice for traffic that was already yours.
Get a free demo built on your catalogue within a few days.
How it works
Put a salesperson on every page.
Followloop is a conversational advisor that knows your catalogue and works the way your best floor staff do: engaging, narrowing, recommending, and capturing.
Lead the conversation
Asks what the customer is actually trying to do, and what they're willing to spend, instead of leaving them to filter a 4,000-SKU grid alone.
Recommend real products
Surfaces specific items from your live catalogue, with images, prices and availability. Budget filtering and category navigation built in.
Match the right store
Sends the customer to the nearest location by state, with the stock they want and the team who can close it.
Hand over a qualified customer
Books the appointment and sends your team a full brief (who's coming, what they want, what to have ready) before the customer walks in.
Web visit to store visit, with the work already done. More detail →
Why not a generic chat widget?
Built to send customers to your stores.
| Generic chat widget / live chat | Followloop | |
|---|---|---|
| Knowledge | FAQs and scripts, or a general AI model | Your live product catalogue |
| Goal | Deflect support questions | Qualify, recommend and book a store visit |
| Hand-off | A transcript, if anything | A full brief to the right store team |
| Setup for you | Write content, train, maintain | Built from your public catalogue |
Gets better every month
An advisor that improves over time.
Stays in sync with your range
Re-reads your live catalogue and website on a schedule, so prices, stock and new products stay current.
Closes its own gaps
Logs questions it couldn't answer well. You approve the right answer once, and it uses it from then on.
Monthly insights
Top questions, missed demand (what people asked for that you don't stock), and leads and bookings captured.
Improvements applied
Each month we apply the fixes the report surfaces, so the advisor answers more, more accurately.
Free catalogue questions audit: we'll show you the questions your shoppers can't get answered today.
Install
We put it on your site for you.
We install it for you, or send you a one-line snippet and step-by-step guide for your platform (Shopify, WordPress, Wix, Squarespace, HTML).
FAQ
Common questions
Where does the advisor get its product knowledge?
From your public product catalogue: the same product pages, specs, prices and images your customers already see. We build from what is already on your website, so there's nothing for you to prepare.
Will it make things up?
It is built to recommend only from your catalogue. During your free demo you can test it with real customer questions and see exactly how it answers.
How does it go on our website?
We install it for you, or send your web team a one-line snippet and a step-by-step guide for your platform. We handle the build.
What does it cost?
The demo on your catalogue is free. Small business plans start at $49/mo and small retailer plans at $199/mo (+GST). Multi-store and high-SKU retailers are quoted on range and stores. See pricing.
Who is it for?
Mainly Australian retailers with large, considered-purchase ranges (tiles, flooring, lighting, bathroomware and similar) where the sale usually finishes in a showroom. We also have plans for small retailers, small businesses and trades.
What happens to customer details?
Details a shopper chooses to share (e.g. name, contact, appointment time) are passed to your store team as a brief. See our privacy policy.
We don't have time to set this up.
You don't need any. We build it from your public website or catalogue. We install it for you, or send you a one-line snippet and a guide for your platform.
We already have live chat.
Live chat needs staff online. Followloop works 24/7, recommends specific products and books visits. It can hand over to your team when a person is needed.
Is it locked in?
No. The small business and small retailer plans are month to month.
What if our customers don't want to chat?
Then nothing changes for them. It's there for shoppers who are stuck, which on a large range is most of them.
Ready when you are.
Pick the path that fits. Every option starts with a free look, and there's nothing to install until you're happy.
Or email andy@followloop.app